System Care improved the responsiveness and productivity of every single person in our office. We deal with high profile confidential information and as a small law firm, we can’t afford a full-time IT person on staff, but we need the same level of IT security and Support as the larger firms have because that’s who our competition is. System Care’s attention to detail is phenomenal.

They help our business be productive. They really “get” what we do for a living and they care. Their training was customized to our business and skill levels of our employees. They understood that billing is critical to our business and helped by creating specialized templates specific to the way we work. I really believe in System Care—3 of 4 businesses that I have referred have become their clients.

Words, graphics and data are the lifeblood of our public relations business. And we pride ourselves on quick turnaround for our clients. The primary tool for serving them is our computer network. Without it, we’re dead in the water. A few months after installing our BDR Backup System, we had a hardware failure on our file server. The System Care team quickly got us back up and running by setting the BDR up as a virtual server until our new hardware could be ordered, shipped and installed. This enabled our firm to keep working – and most importantly, it was seamless to our clients. Without the BDR, we would have lost weeks of work and thousands of dollars to recreate it.

System Care maintains and watches our computer network which is a great relief that allows me to focus on the business. All of my computers are updated as required and I do not have to be stationary to work nor have problems solved. They know our requirements and usually respond before I know any problem even existed.

System Care adds a new dimension to our IT capabilities by providing the technical expertise and resources to address highly complex and unusual issues. This enables our internal IT personnel to concentrate on the day-to-day issues that impact our business units. We know SCI will be there when we need them.

Like many small companies, our organization relies heavily on computer based technologies but cannot justify staffing a fully qualified IT professional. System Care is our provider of IT solutions--in the truest sense of the phrase--that encompass hardware, software, network administration, hosting, customized programs, security and data recovery. In essence, System Care functions as our IT department, freeing us to focus on our business instead of the technology upon which we rely to operate it.

Since hiring System Care I have had peace of mind, knowing our systems are completely secure, are fully backed up and that leaves us to run our business without taking time to worry about our setup. Knowledgeable staff, timely service, friendly interactions, detailed history ledgers on our systems and issues.